|
 |
A Louisville Kentucky company
offering:
Small Business Website Hosting & Web Design
Pay-Per-Click, SEO & Internet Marketing Support
Strategic Marketing, Branding, PR & more
|
A |
company
www.HumeAndServices.com |
|
|
|
|
|
 |
For Full-Service Hosting, Design & Marketing
services, call: 812-650-4101 Monday-Friday 9AM
to 5PM ET
For 24/7 Self-Service Hosting Sales and
Support Only: Toll free: 800-574-0902
Please mention Support ID
30234 |
|
We offer all our Self-Service and full-service Web Hosting
clients fast quality support 24 hours a day, 7 days a week. You
can contact us:
1. THROUGH THE WEB HOSTING CONTROL PANEL (CP).
-
Context Help. Fast
and easy explanations of each page of the CP. Simply click
on the HELP link in the top right corner of the CP. A
drop-down window appears with more information about how to
use the functionality of the particular section of the CP.
-
Video Tutorials.
We have made over 40 movies, so that you can become familiar
with our Control Panel as quickly as possible by watching
the relevant movie.
-
Help Center.
This is an information system based on the keyword search
principle, i.e. a FAQ (Frequently Asked Questions)
information database, but much more advanced than the
standard static FAQ. We regularly update the database of the
Help Center with new entries.
-
Ticketing System.
If you still havent found the answer to your question in
the Help Center, we suggest that you use our Ticketing
System. You can open a ticket by clicking on the
Request Help link. Each ticket is replied to within no
more than 60 minutes after it has been opened. In order to
supervise and maintain a high quality support service, we
insist that a unique ticket is opened for each problem
through the Request Help link in the CP.
2. THROUGH OUR WEBSITE.
You can use our online form and get
in touch with us 24 hours a day.
3. BY PHONE. YOU CAN CONTACT US AT:
US TOLL FREE PHONE: +1-800-574-0902
Please, prepare your Web Host Account information in advance
when calling us to request help.
4. THROUGH THE LIVE CHAT BUTTON ON OUR WEBSITE.
IMPORTANT!!! If you are a client of
Indiana Internet Support and wish to request help through our
website, by phone or through the Live Chat button, we will ask
you to open a Ticket through the hosting CP (option 1d). This
way we can supervise the quality of our customer support, which
will improve the quality of our services in general.
|
|
|
